Arriving at Heathrow AirportIf you are arriving at Heathrow airport, there will be a Meet & Greet welcome scheme in operation run by an organisation called Friends International. Look out for their volunteers in yellow T-shirts: they will be able to assist you in the next stage of your journey. For more details, have a look here.
Arriving at Bristol Airport? There is an express coach service called ‘The Bristol International Flyer’ that operates between Bristol International Airport and Bristol’s bus and train stations (Temple Meads). The Airport Flyer departs from the airport up to every 10 minutes almost around the clock. The journey time is approximately 30 minutes. The service operates two alternating routes, the A1 and the A2 linking Bristol Airport with the Railway Station, the City Centre, and the Bus Station. DO check which route you will need before you travel. A single ticket costs from £7.00 and a return costs from £11.00. There is no need to pre-book, simply pay on board. For more information or to view the timetable, click here.
If you are a student for the University of the West of England (UWE) BISC
will have a Welcome desk
to greet you at the ECC or in the Community Hub at the Octagon Centre
at UWE; on the following dates and times:-Friday 8th – Saturday 16th September (excluding Sundays)
If you have university accommodation, once you have collected your keys and signed your relevant papers, we will gladly transport
you and your luggage to your new home if it is not on campus.
If you do not have university accommodation, UWE and BISC staff can help you to find accommodation
, by contacting local landlords on your behalf, and then BISC can arrange for a driver to take you to view the property. Please note BISC cannot assist with this prior to your arrival.
BISC will also have a Welcome Desk
at Bristol Bus Station
or Temple Meads Train Station
. Look out for the BISC volunteers in Blue T-shirts who will assist you in getting to Frenchay Campus, your new accommodation or wherever you need to get to. These Station Welcome Desks are in operation on the following dates and times:Tuesday 5th – Thursday 14th September (excluding Sundays), 9.15am – 5pm
During September we will have a Welcome Desk at Marlborough Street Bus Station to welcome you to Bristol. Look out for the BISC volunteers wearing blue t-shirts who will be able to assist you on the next stage of your journey. We will operate a welcome desk on the following days and times:
Tuesday 5th – Thursday 14th September, (excluding Sundays), 9.15 – 5pm
Our desk will be located inside the station, near Bay 1. If you are travelling from Bristol Airport on the ‘Flyer’ bus service and will be arriving between 9.15am-5pm on any of the dates listed above, we recommend you get off the bus at Temple Meads Train station, as this will assist us with arranging onward transportation for you due to parking restrictions imposed at the bus station.
During September we will have a Welcome Desk at Temple Meads Train Station to welcome you to Bristol. (We regret that there will be no Welcome Desk at Bristol Parkway Train Station). Look out for the BISC volunteers wearing blue t-shirts who will be able to assist you on the next stage of your journey. We will operate a welcome desk on the following days and times:Tuesday 5th – Thursday 14th September (excluding Sundays), 9.15 – 5pm
The BISC welcome desk will be located outside the train station, by the main entrance/exit and close to where the Bristol International Flyer bus service stops.
If you know the date and time that you are due to arrive in Bristol, and would like some help upon your arrival, then please let us know. Simply click on click ‘Contact BISC
’ at the top of the page to send us a message. Please note, we can only
meet you within the times and dates
that our welcome desks are in operation
If your travel details change nearer the time, please remember to update us. We will then be able to look out for you at the bus/ train station when you arrive.
For information about studying and living in the UK we recommend the following website: Friends International: A practical guide to living and studying in the UK
You can access other useful information about Bristol by clicking onto our ‘Local Bristol Information' page. If you can’t find the answer to your question at any of these places, please contact us or speak to us when you arrive. We think you’ll find the ‘Useful Information’ section helpful, this includes information about where to buy bedding/crockery etc, how to get connected to a telephone, where to buy a UK sim card for a mobile phone, how to get part time work, where to buy a bike etc. Take a look.
Bedding and Crockery: At BISC we have a small selection of second hand Bedding and Crockery that you are welcome to take away with you to your new home. Simply visit us at the BISC Centre, 45 Woodland Road, Clifton, BS8 1UT to view what we have on offer. There is no specific charge, but you are welcome to make a small donation if you feel the need.